PRIVACY POLICY

Privacy Policy

Maximilian Operations GmbH ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services. By visiting our website, you agree to this Privacy Policy.

Information We Collect

We collect the following types of personal data: Contact Information, including your name and email address. Billing Information, such as credit card details, which are processed securely by third-party payment processors like Stripe. Preferences, including settings to provide a consistent experience. Comments, including any content shared in private groups or forums. Technical Information, such as your Internet Protocol (IP) address, browser type, and other data automatically collected through cookies or similar technologies. Feedback or Support Requests, including any information provided when you reach out for assistance.

Legal Basis for Data Processing

We process your data based on the following legal grounds under the General Data Protection Regulation (GDPR): Contact and Billing Information is processed under contractual necessity to provide our services. Marketing Emails are processed based on your explicit consent. Cookies are processed based on your consent for non-essential cookies and our legitimate interest for essential cookies. Feedback and Support Requests are processed under legitimate interests to improve our services.

How We Use Your Information

We use your information to process payments for services, send marketing emails or newsletters (if you have opted in), improve our services and user experience, respond to your feedback or support requests, and analyze website usage to provide personalized advertising.

Sharing Your Information

We share your information with trusted third-party service providers to facilitate our operations. Payment Processors, such as Stripe, securely process transactions. Tracking and Advertising Services, such as Facebook, analyze website traffic and deliver personalized ads. Some data may be transferred outside the EU (e.g., to the U.S.), and we ensure appropriate safeguards, such as Standard Contractual Clauses, are in place. We do not sell or rent your personal data to third parties.

Cookies and Tracking Technologies

We use cookies and similar technologies to track your usage of our site, provide personalized advertising and content, and improve your browsing experience.When you first visit our site, you will see a cookie banner allowing you to accept all cookies, decline non-essential cookies, or customize your preferences. You can update your cookie preferences at any time through our [Cookie Settings Link]. Please note that disabling cookies may affect certain website features.We use tools like the Facebook Pixel to collect data on website interactions, including browsing behavior, IP addresses, and interactions with ads. This information helps us analyze traffic and deliver targeted advertising. You can opt out of such tracking by updating your cookie preferences.

Automated Decision-Making

Certain features, such as personalized advertising using Facebook Pixel, involve automated decision-making and profiling. This helps us provide relevant content and offers. You can opt out of such processing through your cookie preferences.

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. For example, Billing Information is retained for tax and legal compliance for up to 7 years, and Marketing Data is retained until you withdraw your consent or unsubscribe.

Security of Your Information

We use Secure Sockets Layer (SSL) technology to protect your personal information during data transmission. Credit card information is handled securely by our payment processors and is not stored directly by us.

Your Rights Under GDPR

If you are located within the European Union, you have the following rights under the GDPR: Access, to request access to your personal data. Rectification, to correct or update any inaccurate data. Erasure, to request the deletion of your data. Portability, to receive your data in a machine-readable format. Restriction of Processing, to request limited use of your data. Objection, to object to the processing of your personal data. To exercise any of these rights, contact us at: [[email protected]].

Rights Under U.S. Privacy Laws

If you are a resident of California, you have the following rights under the California Consumer Privacy Act (CCPA): The right to know what personal data we collect and how we use it. The right to request the deletion of your personal data. The right to opt out of the sale of your personal data. The right not to face discrimination for exercising your rights. To exercise these rights, or if you have questions, contact us at: [[email protected]].We do not sell personal data as defined under the CCPA. If this changes, we will update this policy and provide a "Do Not Sell My Personal Information" link.

Children's Privacy

Our services are not intended for individuals under the age of 16. For U.S. users, we comply with the Children's Online Privacy Protection Act (COPPA) and do not knowingly collect personal information from children under the age of 13. If we discover that we have inadvertently collected such information, we will take steps to delete it promptly.

International Privacy Laws

As we serve customers globally, we comply with relevant international privacy laws, including the GDPR. For data transfers outside the EU/EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses.

Updates to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

Contact Us

For any questions regarding this policy, please contact us at: Email: [[email protected]]

Last Updated: 2025